No behavior change
Employees do not open a new portal. They ask for help in the channels they already use, and Orqsio turns the message into a structured request with category, priority, and context.
Stop beingthe company help desk.Orqsio closes requests for you.
Employees ask for help in the tools they already use. Orqsio captures every request, answers IT and office questions from approved knowledge, and sends everything else to the right owner with context already collected.
Why it works
Every request passes through you before it reaches the right person.
Orqsio turns messages, questions, and requests into a measurable service desk: what closed on its own, what reached a human, and how much routing work the office team avoided.
Repeats close first
Questions about WiFi, VPN, printers, supplies, and office basics get an approved answer. If the employee confirms it worked, no manual handoff is needed.
Everything else is ready to handle
When a person is needed, IT, office, facilities, or a vendor receives the request with the context already collected. Less ping-pong, fewer screenshots, more ownership.
What we prove in 30 days
Fewer interruptions for the team. Faster answers for employees.
The pilot is designed to measure simple outcomes: how many requests closed without manual routing, how much time was saved, and where a human is still needed.
Request · classifying live
ITLaptop won't boot · Ofri
EXBirthday this Friday · Neta
KnowledgeWhat's the WiFi password? · Ron
SuppliesPrinter paper is out · Anat
01·Capture·No new portal
Employees stay in the channels they know.
Every free-text request becomes a structured ticket. No new portal, no category picker, and no employee chasing status across channels.
Your queue · Yossi (IT)
#IT-041Laptop issue · Ofri2h ago
#IT-038Access request · Dana1d ago
#IT-035Broken screen · Gal2d ago
02·Clarify·Less back-and-forth
Orqsio asks only for the missing detail.
If the request lacks a device number, location, urgency, or issue details, Orqsio asks one short thread question before handing work to the team.
Orqsio · verified reply
Hey Ron, according to the approved office answer, the network is Office-Guest. Did this solve it?
03·Answer·Approved answers
Repeat requests get an approved answer.
WiFi, VPN, printers, meeting rooms, and basic supplies get an answer from knowledge you approved. The employee confirms whether it solved the issue.
Dispatch · open today
#IT-043ITYossiPending approval
#EX-019EXNogaIn progress
#FAC-007FacilitiesEli (handyman)WhatsApp sent
#AI-002KnowledgeAIAuto-resolved
04·Assign·Ready to act
Anything unresolved reaches the right person.
IT, office, facilities, or a vendor receives the request with context and the attempted answer. They do not start from zero or ask for the same details again.
WhatsApp · Sent to vendor
Hi Eli (Handyman), new request from Startup: 🔧 Facilities maintenance 👤 Reporter: Noa 🕐 09:12 "AC in meeting room 3 is broken" Can you handle it?
Reply auto-syncs to the request
05·Vendor·WhatsApp handoff
External vendors do not need a dashboard.
Maintenance, cleaning, and catering vendors receive a structured WhatsApp message. Their reply syncs back to the request and dashboard so office does not chase.
Save to knowledge base?
Question: what is the WiFi password?
Guest network: Office-Guest · verified today
Next similar question auto-resolves
06·Measure·ROI report
At month-end, you see what changed.
The dashboard shows how many requests auto-closed, how many reached staff, and what should become an approved answer next.
Who it's for
For Office and People Ops teams that have become the company help desk.
Office / People Ops · 80-250 employees
You are already the company service desk. You just do not have the system.
IT issues, supplies, facilities, food, parking, and complaints all pass through you. Orqsio removes repeat work, shows status, and makes ownership visible.
See the flowIT · Office · Facilities · Vendors
Every executor gets work that is already ready to act on.
The IT freelancer, office admin, handyman, caterer, or cleaning vendor receives only relevant work, with the context, attempted answer, and path to close.
Start pilotFAQ
Questions that buy a pilot, not another deck.
The goal is to prove value quickly, without a heavy implementation project.
Orqsio
Start with one intake channel.Prove fewer manual handoffs in 30 days.
If you lead Office or People Ops at an Israeli tech company of 80-250 employees, we will build a short pilot with you: 20 approved answers, defined responders, and a report that shows what changed.